Menu Close

If you run a league and need a direct support please contact me on or Discord 

The Forum is now closed and support has  moved to :

Here are some common situations and tricks to avoid black screens and other issues  :

Operating system
/ Game Type 		 Windows 7 Windows 8/8.1 Windows 10/11
Desktop or
Browser game
Directx 7, Directx 8		  Native  Native  Native
Directx 9 Native   Set GAME compatibility to windows 7  Native
Directx 9 + optional
Directx 11 features		  Desactivate AA and any DX11 features   Set GAME compatibility to windows 7,
desactivate AA and any DX11 features		  Native
Directx 11/12 only  Unsupported  Unsupported  Native
Opengl  Unsupported  Unsupported  Unsupported
  • Native : you have no special action to do , do not force moss or game compatibility
  • Unsupported : your screenshots will be be black , I have no solution
  • Impossible : your game wont start anyway !
  • tricks : try to use the trick suggested

Special cases :

  • To unzip Moss you need 7zip or winrar , the zip has  a password “Moss” 
  • Laptop with discrete GPU : force Moss to attach to the integrated GPU (Intel one usually)
  • Zip is not created,  check this thread
  • Most of cases are antivirus issues , whitelist Moss and notify your antivirus as a false detection

Use Discord if you still have issues

 

Error Messages : 

Moss includes an autoupdate system and thus refuses to run if unable to update to the last version or prevented to check it.

this may come from access restrictions at pc level or ISP restrictions , here are the potential error messages :

Error 1 InternetConnectFailure : Moss can’t access to Internet , most probably a firewall/antivirus block it , or your connection is down


Error 2 InternetSessionFailure : Moss can’t access to http://nohope.eu , same reasons or a specific barrage to the site


Error 3 ConfigDownloadFailure : Moss cant download the last version file


Error 4 FileDownloadFailure : Moss can’t download the update


Error 5 NoExecutableVersion : The downloaded update is not a program or is corrupted


Error 6 UpdateNotRequired : you already got the last version ( appears only in final log)


Error 7 UpdateNotComplete : something went wrong locallly :, disk full , download deleted by AV …