White Screenshots

[pinacolada]

I would like to ask your help about a player of my team.
This player of my team have problems sometimes with his MOSS, sometimes it comes white screenshots and other times MOSS only gets a few screenshots ( Far less than needed ).
I am sending some of his MOSS results.
I realy apreciate if you could tell me what he is doing wrong, and help me to fix it.

http://www.mediafire.com/download/p3dascw6zvqf0lr/My+friends+MOSS.rar
http://www.mediafire.com/download/p3dascw6zvqf0lr/My+friends+MOSS.rar

[ADM_nohope]

you have to compare the time he started moss monitoring and time he stopped it , in your samples the 2 logs with a few screen were 1 or minutes sessions , no surprise he get 1 or 2 screens

[pinacolada]

because he tested only for a few minutes, but the other file all his screnns were white. Only the first time he uses after a reboot it works perfectly, but if he uses it again all the screenshots get white, doest matter how much time he uses the program.

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