Screenshot of second monitor is rendered wrong

[sebbodesParticipant]

Every time MOSS is capturing the screenshots of my screens, the second screen is always rendered wrong, making it unable to see whats on it. My theory is that MOSS tries to render the screenshot in 1920 x 1080, even though its 1080 x 1920 (set by Windows).

Game: Rainbow Six Siege
Screen 1: 2560 x 1440 – 144hz
Screen 2: 1080 x 1920 – 60hz – vertical

Logfiles can be provided if needed.

Screenshot Screen 1

Screenshot Screen 2

• This topic was modified 3 months, 2 weeks ago by  sebbodes.
• This topic was modified 3 months, 2 weeks ago by  sebbodes.

[ADM_nohopeKeymaster]

test the beta please ?

[sebbodesParticipant]

Beta build has the same problem

Full zip attatched

[ADM_nohopeKeymaster]

I never tested this configuration :
– both monitors on same gpu
– asymmetric configuration
in theory I handle both monitor individually
I will test but in meantime you can check :
putting the 2nd in usual mode 1920-1080
(as far I can see you dont have a 2nd GPU but for a lot of reasons when you have one it’s more efficient to connect the non game monitor to mobo one)

[sebbodesParticipant]

I will test but in meantime you can check :
putting the 2nd in usual mode 1920-1080

sure, will do!

(as far I can see you dont have a 2nd GPU but for a lot of reasons when you have one it’s more efficient to connect the non game monitor to mobo one)

i never thought about that! i should try it out, thanks for the tip!

[sebbodesParticipant]

tested

Game: Rainbow Six Siege
Screen 1: 2560 x 1440 – 144hz
Screen 2: 1920 x 1080 – 60hz – normal orientation

second monitor screenshot rendered correctly.

edit: Logfiles attatched

• This reply was modified 3 months, 1 week ago by  sebbodes.

[ADM_nohopeKeymaster]

Thanks , I will test this week end

[ADM_nohopeKeymaster]

get the beta It should be fixed

[sebbodesParticipant]

Downloaded the Beta, works fine now. Screenshot is now correctly rendered.

[Author]

Posts