Topic: Problems with moss

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This topic contains 9 replies, has 3 voices, and was last updated by nohope 10 months, 2 weeks ago.

Viewing 10 posts - 1 through 10 (of 10 total)

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November 6, 2018 at 9:26 pm #3697

JohnR
Participant

I am doing a league, and various guys told me that they had problems with MOSS, someone stop moss in the middle of the game, and other tell me that they can’t open the zip, when I saw the zip of this guys, I can’t open the screenshots and there arent log file. Is it a bug?

November 7, 2018 at 3:41 am #3698

arkzyyyy
Participant

Ive updated recently updated to moss version 4,6,7,0 but and im running it with rainbow six siege but everytime I start running it then tab into rainbow six it closes shortly after and then it says the moss file is corrupt is there a fix?

November 7, 2018 at 6:40 pm #3700

nohope
Keymaster

if moss is not stopped properly the zip file doesnt contains a log and is unfinalized
however to help I need technical informations for you particular case

so start moss / start the monitoring and stop it ASAP. then share the zip
if it crashes before you can stop it, share technical details to help me to understand which situation/configuration generate the crash

November 7, 2018 at 7:15 pm #3701

JohnR
Participant

The problem is that it isn’t my moss, its the moss of other people that play the league. I cant try that they do this test for sending you the zip

November 8, 2018 at 12:45 am #3702

arkzyyyy
Participant

so I started the stopped moss right away and it saved the zip but it wont let me post it would you like me to email it to you or how would I show you that

November 8, 2018 at 5:36 am #3703

arkzyyyy
Participant

http://www.mediafire.com/file/xp6x8yzqz0o3alz/2018-11-07_234001_1212592852_1575072470.zip/file thats the moss zip

November 8, 2018 at 8:22 am #3704

nohope
Keymaster

is the crash new to th last version or did it happen previously ?
could you run a session using “generic game” which will remove the R6 specific actions ?
thnks

November 8, 2018 at 10:57 am #3705

JohnR
Participant

I think that maybe is the new version of MOSS because in the case of the people that I know we are using with the game America’s Army Proving Grounds

November 8, 2018 at 9:33 pm #3706

arkzyyyy
Participant

http://www.mediafire.com/file/z2fx82z01o8s2vb/2018-11-08_203109_1212592852_1575072470.zip/file this is the one I ran with the generic is closed right away idk if that will work for you or not

November 9, 2018 at 12:16 pm #3707

nohope
Keymaster

is there a moss.dmp crash dump somewhere ?
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