Menu Close

moss has stopped working and damaged files

What is Moss ? Forums General moss has stopped working and damaged files

Viewing 15 posts - 16 through 30 (of 40 total)
  • Author
    Posts
  • #2814
    Jakovec12
    Participant

    Windows 7 32bit users have crash all the time when they are using Moss approximately 10-15min longer. When they Stop Capture they are getting message “MOSS has stopped working”, it made zip file but without logfile and also they are not getting any MOSS.dmp file.
    Here is the problem details from one of player:
    http://textuploader.com/dci4m

    This crash issue started to happen at 4,4,3,0 version, previous versions were fine as far as i know since there were no reports.

    #2823
    ADM_nohope
    Keymaster

    I ran a session on 7/32 for hours without trouble , there must be something else

    #2825
    Jakovec12
    Participant

    Is there anything what they can do to solve their problem or maybe report something using some kind of helpful tools or anything?

    #2826
    Jakovec12
    Participant

    Just to add this.
    More users with windows 7 32 or 64 bit are complaining about MOSS crashing at the end. And as i said it all started with 4.4.3.0 version.
    I m also using windows 7 64 bit and so far i don’t have any crash problem.

    #2830
    Jakovec12
    Participant

    Can we expect any new update to fix the issue?

    #2833
    Jakovec12
    Participant

    Not sure if this will help. It’s from player who is getting crash all the time even with the new 4,4,6,0 version.

    View post on imgur.com

    View post on imgur.com

    View post on imgur.com

    View post on imgur.com

    #2834
    abysz
    Participant

    Hello, downloaded an update today but the issue is still there. BUT what’s different is, there is a moss.dmp file.

    These are the files from today, the moss.dmp is inside, along with the crash log.

    http://www20.zippyshare.com/v/WsDwAokV/file.html

    #2835
    ADM_nohope
    Keymaster

    thanks for the dump , it should be fixed now

    #2837
    Jakovec12
    Participant

    I was testing new 4,4,7,0 version. My zip file is corrupted because of logfile that was made strange.
    http://www.mediafire.com/file/4fe0bycq6bnv748/2018-01-13_151717_1744307244_498413648.zip

    #2846
    abysz
    Participant

    I ran the program three times with 2 crashes. It worked perfectly once.

    This is the crash log and MOSS.dmp file: http://www33.zippyshare.com/v/O3wUgDTG/file.html

    #2850
    ADM_nohope
    Keymaster

    I will do a version next week to dig in dump, unfortunately I failed something nd I cant analyze that one. sorry

    #2855
    Jakovec12
    Participant

    Also when you have time to see why some users can’t get MOSS.dmp when it crashes. It could be helpful for you to detect problems.

    #2877
    Jakovec12
    Participant

    A player got crashed in 4,4,9,0 version and he got MOSS.dmp
    http://www.mediafire.com/file/9eftaa3wvht6gah/MOSS.dmp

    For my problem i m getting again a corrupted logfile, i hope you can fix that as i might get accused for modifying.
    http://www.mediafire.com/file/f5bb4zo25x2cozs/2018-01-23_181646_1744307244_498413648.zip

    #2879
    Jakovec12
    Participant

    Another player getting crashed in 4,5,1,0 version.
    Here is his MOSS.dmp: http://www.mediafire.com/file/sfva9v10v19vb2t/MOSS.dmp

    I’m still getting that logfile issue, not always but sometimes it does like that and i don’t know the reason why. Is there anything i need to do about it?

    I’m trying to get as many feedback as possible for Moss issue so you can see what’s causing the problem.

    #2889
    ADM_nohope
    Keymaster

    that should be secured in 452 now

Viewing 15 posts - 16 through 30 (of 40 total)
  • You must be logged in to reply to this topic.