January 6, 2018 at 2:53 pm #2814
Windows 7 32bit users have crash all the time when they are using Moss approximately 10-15min longer. When they Stop Capture they are getting message “MOSS has stopped working”, it made zip file but without logfile and also they are not getting any MOSS.dmp file.
Here is the problem details from one of player:
This crash issue started to happen at 4,4,3,0 version, previous versions were fine as far as i know since there were no reports.January 6, 2018 at 11:24 pm #2823
I ran a session on 7/32 for hours without trouble , there must be something elseJanuary 8, 2018 at 7:56 pm #2825
Is there anything what they can do to solve their problem or maybe report something using some kind of helpful tools or anything?January 9, 2018 at 2:01 am #2826
Just to add this.
More users with windows 7 32 or 64 bit are complaining about MOSS crashing at the end. And as i said it all started with 22.214.171.124 version.
I m also using windows 7 64 bit and so far i don’t have any crash problem.January 11, 2018 at 3:29 pm #2830
Can we expect any new update to fix the issue?January 12, 2018 at 2:42 am #2833January 12, 2018 at 8:27 pm #2834abyszParticipant
Hello, downloaded an update today but the issue is still there. BUT what’s different is, there is a moss.dmp file.
These are the files from today, the moss.dmp is inside, along with the crash log.January 13, 2018 at 2:41 pm #2835
thanks for the dump , it should be fixed nowJanuary 13, 2018 at 4:58 pm #2837
I was testing new 4,4,7,0 version. My zip file is corrupted because of logfile that was made strange.
http://www.mediafire.com/file/4fe0bycq6bnv748/2018-01-13_151717_1744307244_498413648.zipJanuary 17, 2018 at 7:21 pm #2846abyszParticipant
I ran the program three times with 2 crashes. It worked perfectly once.
This is the crash log and MOSS.dmp file: http://www33.zippyshare.com/v/O3wUgDTG/file.htmlJanuary 19, 2018 at 8:45 am #2850
I will do a version next week to dig in dump, unfortunately I failed something nd I cant analyze that one. sorryJanuary 22, 2018 at 8:43 pm #2855
Also when you have time to see why some users can’t get MOSS.dmp when it crashes. It could be helpful for you to detect problems.January 23, 2018 at 8:21 pm #2877
A player got crashed in 4,4,9,0 version and he got MOSS.dmp
For my problem i m getting again a corrupted logfile, i hope you can fix that as i might get accused for modifying.
http://www.mediafire.com/file/f5bb4zo25x2cozs/2018-01-23_181646_1744307244_498413648.zipJanuary 24, 2018 at 5:04 pm #2879
Another player getting crashed in 4,5,1,0 version.
Here is his MOSS.dmp: http://www.mediafire.com/file/sfva9v10v19vb2t/MOSS.dmp
I’m still getting that logfile issue, not always but sometimes it does like that and i don’t know the reason why. Is there anything i need to do about it?
I’m trying to get as many feedback as possible for Moss issue so you can see what’s causing the problem.January 26, 2018 at 7:52 am #2889
that should be secured in 452 now
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