Cant update! error 3

What is Moss ? Forums Bugs Cant update! error 3

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  • #6190
    xchugii
    Participant

    turning off windows firewall and antivirus not solving this error.
    I tried to
    •redownload it
    •restart my computer and redownload
    •turn off windows firewall and antivirus
    •install both x64 x86

    but the same issue occurred

    please help 😀 thank you

    #6191
    xchugii
    Participant

    take note: I already used moss last month and I will use it again now but the error appeared

    #6192
    ADM_nohope
    Keymaster

    Error Messages :

    Moss includes an autoupdate system and thus refuses to run if unable to update to the last version or prevented to check it.

    this may come from access restrictions at pc level or ISP restrictions , here are the potential error messages :

    Error 1 InternetConnectFailure : Moss can’t access to Internet , most probably a firewall/antivirus block it , or your connection is down

    Error 2 InternetSessionFailure : Moss can’t access to http://nohope.eu , same reasons or a specific barrage to the site

    Error 3 ConfigDownloadFailure : Moss cant download the last version file

    Error 4 FileDownloadFailure : Moss can’t download the update

    Error 5 NoExecutableVersion : The downloaded update is not a program or is corrupted

    Error 6 UpdateNotRequired : you already got the last version ( appears only in final log)

    #6195
    xchugii
    Participant

    what should I do to fix it? 🙁

    #6196
    ADM_nohope
    Keymaster

    something prevents Moss to check if it’s last version getting : http://nohope.eu/down/Mossupd2.txt

    #6198
    xchugii
    Participant

    I need Moss this week I don’t know what to do to fix it
    what are the things that prevent Moss to check its version?

    #6199
    ADM_nohope
    Keymaster

    are you able to open the file in your browser ?

    #6202
    xchugii
    Participant

    this file? “http://nohope.eu/down/Mossupd2.txt”
    YES but it only says a text “#5.3.7.0”

    #6203
    ADM_nohope
    Keymaster

    that’s the expected result , but the program moss get prevented to access it , check your firewall to let Moss access to Inet

    #6211
    xchugii
    Participant

    I already tried turning off firewall and antivirus but still having the error 🙁

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