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Blackscreen on capturing

What is Moss ? › forums › Bugs › Blackscreen on capturing

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  • November 3, 2019 at 3:15 pm #4771
    Szuny6
    Participant

    When i run MOSS with Rainbow Six Siege it only captures 2 pictures, the first one is the desktop then all of them are blackscreens except the last, it’s the desktop again
    Here is a log file:
    SHAS2 mode started at 2019-11-03 14:59:53 for Rainbow Six on x64
    ping:59ms
    update 6
    DirectX version is 11.0( )
    OS is 6.1 64 bit Service Pack 1
    Real OS Microsoft Windows 7 Ultimate
    memory: 16326 MB
    version: MOSS 4,9,6,0
    Physical: ASUSAll SeriesB85M-GAMER150955513100432
    Sign ID1: 970904726 ID2: 238914870
    User: pi@PI-PC
    drives: ST1000DM003-1SB10C ATA Device serial: 202020202020202020202020395a31414d4b464
    serial:
    Net: F832E49D2646 /192.168.0.104 Public:
    85.66.13.xxx
    Video: NVIDIA GeForce GTX 960 driver: 26.21.14.4108

    Samsung SAM S24D330 serial: ZZQ1

    processor BIOS details 3201 MHz by 32.01*100. Intel(R) Core(TM) i5-4690S CPU @ 3.20GHz
    Directx9
    SHAS2: cb1c6018fc5c15483ac5bb96e5c2e2e115bb0c0e1314837d77201bab37e8c03a process: C:\Windows\system32\csrss.exe
    Monitor Started at 2019-11-03 15:00:02
    SHAS2: c4e98f07170cec69cacdd5cedb8927e48a2a299cb1b8cda87526e768af6174f0 process: C:\Windows\system32\wininit.exe

    ping:56ms
    SHAS2: cb1c6018fc5c15483ac5bb96e5c2e2e115bb0c0e1314837d77201bab37e8c03a process: C:\Windows\system32\csrss.exe
    SHAS2: a86d6a6d1f5a0efcd649792a06f3ae9b37158d48493d2eca7f52dcc1cb9b6536 process: C:\Windows\system32\services.exe
    SHAS2: 6f36f469d88f902a17333108eacad789d2a52dd50dbb23dd01efcf529993c4a1 process: C:\Windows\system32\lsass.exe
    SHAS2: 6f3d712922c3455ffc182d84d1f2b11218a284558cc84f07f2ba17ae03edc774 process: C:\Windows\system32\lsm.exe
    SHAS2: 869050592f919908453989fc95031e545c55fab3f0a09989198bec074e43fa24 process: C:\Windows\system32\winlogon.exe
    SHAS2: 745e45b1e868c395c033c3178b423d2be121da0abbf859553adf1a7d383099b7 process: C:\Windows\system32\svchost.exe
    SHAS2: 9d712c146b7c9af6d87616dc2c6d1e735ce18e6f566aaf1de38a2606f0331d6f process: C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe
    SHAS2: 745e45b1e868c395c033c3178b423d2be121da0abbf859553adf1a7d383099b7 process: C:\Windows\system32\svchost.exe
    SHAS2: 6a462dac110015f3e59610202714120c557674019a0196680b72031c50d7c474 process: C:\Program Files\Microsoft Security Client\MsMpEng.exe
    SHAS2: 745e45b1e868c395c033c3178b423d2be121da0abbf859553adf1a7d383099b7 process: C:\Windows\system32\svchost.exe
    SHAS2: 745e45b1e868c395c033c3178b423d2be121da0abbf859553adf1a7d383099b7 process: C:\Windows\system32\svchost.exe
    SHAS2: 745e45b1e868c395c033c3178b423d2be121da0abbf859553adf1a7d383099b7 process: C:\Windows\system32\svchost.exe
    SHAS2: 9d712c146b7c9af6d87616dc2c6d1e735ce18e6f566aaf1de38a2606f0331d6f process: C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe
    SHAS2: 745e45b1e868c395c033c3178b423d2be121da0abbf859553adf1a7d383099b7 process: C:\Windows\system32\svchost.exe
    SHAS2: 99d6a4dbe810335a69ae3053dc4b6aac267639ad7f9c568431fa0714f6e71f30 process: C:\Windows\System32\spoolsv.exe
    SHAS2: 745e45b1e868c395c033c3178b423d2be121da0abbf859553adf1a7d383099b7 process: C:\Windows\system32\svchost.exe
    SHAS2: 8868ff76727c298bf62204ef9c625096290b80f8c8bf3f64f626960253abd88a process: C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    SHAS2: bf5aa76c7e5248cf5494ce16137d640da7206e4bf57c260fe577108e853446e9 process: C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    SHAS2: 9dfd80610cbbc9188f6c6bc85c87016b0ae42254fc289c2b578e85282bdd9c23 process: C:\Windows\system32\taskhost.exe
    SHAS2: 8a7b7528db30ab123b060d8e41954d95913c07bb40cdae32e97f9edb0baf79c7 process: C:\Windows\system32\Dwm.exe
    SHAS2: 5fdcf73191bff9dbb03886755ffcf0bc15849f0e216884a5a8b9bb375fa7c1a5 process: C:\Windows\system32\taskeng.exe
    SHAS2: 51895721ccfa8a64f1f28d44c7d4b14d3be9ed747af0495f73139e338089deb5 process: C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
    SHAS2: b1e12ed3d07963ef0fa09b3ecd8ac3fbd316733d968a99c958df7026b1bdfd99 process: C:\Program Files\Microsoft Security Client\msseces.exe
    SHAS2: f6e7418823e45085f4d4f50dd25a55ed517c0a335c6c2f69a1139b30677d3da9 process: C:\Program Files\Microsoft Xbox 360 Accessories\XBoxStat.exe
    SHAS2: 3c9dd5639adc99c6d2091c26be55e7ecb73cea3634e95719b3a3e72deebecaf2 process: C:\Program Files\Logitech Gaming Software\LCore.exe
    SHAS2: 73754887caf4c8ce434dc5f6d3c2013db6a8605f1721220600bcae5ef1d66540 process: E:\Programok\iTunes\iTunesHelper.exe
    SHAS2: 6acc9a40a0e93ec9276d1ccd77a531da4156bf6f797770e647018587c50dd0f8 process: C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
    SHAS2: 82a60908a4b85382bb80603ebe68f4acad40e5b23e4eb5061c12d77c8fd1ec60 process: C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    SHAS2: 5a285a534e82dcf4aa649edc6116a241159e78ca400c3cc6bfb2b3863a632fb5 process: C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe
    SHAS2: e0cb297d662150208c3d072ce76acfc569f92f39e66eb90619565ebf753dbddb process: E:\Programok\Uplay\Ubisoft Game Launcher\upc.exe
    SHAS2: ff762fa5465a578d69ef4ef4760d2b259adfd42ac89357d1f52e6a63949096a4 process: C:\Windows\system32\conhost.exe
    SHAS2: c949a7bb236c6c03e197ef7f9a6df53e34ec35d925034351b5fd5d7db62a770e process: C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.22\AsSysCtrlService.exe
    SHAS2: e399c390687589194d8aad385055f0cfa7d52ad9e837d8ff95008b8eb2b34e50 process: C:\Program Files\Bonjour\mDNSResponder.exe
    SHAS2: de7f7b73fc3908c8a1b0fda643a075055c95cb342c6747dd3e182c9bd6c8f3e9 process: C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeClickToRun.exe
    SHAS2: 2865adcea44acf133f4b7027a08ad80d9c808a91a90a227c6177232dadaea5d4 process: C:\Program Files\EslWire\service\WireHelperSvc.exe
    SHAS2: a57d5ce0cba04806eb0c6d8943d85c5ab63119a99fa8f8000bdf54cccd1c1bf9 process: C:\Program Files (x86)\LogMeIn Hamachi\x64\LMIGuardianSvc.exe
    SHAS2: c7c92abadc49e6c508f7e053bcba9016f9f075130dc0c185670234428b2e3652 process: C:\Program Files\Logitech Gaming Software\Drivers\APOService\LogiRegistryService.exe
    SHAS2: b30277bcbd9f3903da9be00f5b4eeb598c6565ac83494c1e6aeb49255f3ee108 process: C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe
    SHAS2: 7b9c0a8b2b86bbf5d7e02f2620b0015a2530cbbc99724be20313de53eb31d62e process: C:\Windows\system32\PnkBstrA.exe
    SHAS2: 745e45b1e868c395c033c3178b423d2be121da0abbf859553adf1a7d383099b7 process: C:\Windows\system32\svchost.exe
    SHAS2: 405f03534be8b45185695f68deb47d4daf04dcd6df9d351ca6831d3721b1efc4 process: C:\Windows\system32\rundll32.exe
    SHAS2: 372f040e11e93784ff36a3ed0f9e6a62e98e101df873e19bc76ee53e4547a869 process: C:\Program Files (x86)\LogMeIn Hamachi\x64\hamachi-2.exe
    SHAS2: f34f231d117ccdfebb9cb35c8d6fdfa7051da27fdc1204fccff361fc0b13a0ff process: C:\Windows\system32\wbem\wmiprvse.exe
    SHAS2: 56adf64610e651828c141de0073689949d648382a394f55f546141dc66512fe1 process: C:\Windows\system32\SearchIndexer.exe
    SHAS2: b30277bcbd9f3903da9be00f5b4eeb598c6565ac83494c1e6aeb49255f3ee108 process: C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe
    SHAS2: cfc67adacba956f57cf72f4b0991b9c83caa44e304e08939e0d2669571ab03aa process: C:\Program Files\iPod\bin\iPodService.exe
    SHAS2: 05d76065d5d9a82e53ea18cd2d0184338681a7bbd3cd5d6c44d1fa5cb1c63640 process: C:\Program Files\Microsoft Security Client\NisSrv.exe
    SHAS2: 745e45b1e868c395c033c3178b423d2be121da0abbf859553adf1a7d383099b7 process: C:\Windows\system32\svchost.exe
    SHAS2: b557ec9efd33612bafe01ffd304b50efb8c3c19763470560da950b5ab4a9ac9c process: C:\Windows\System32\WUDFHost.exe
    SHAS2: 745e45b1e868c395c033c3178b423d2be121da0abbf859553adf1a7d383099b7 process: C:\Windows\system32\svchost.exe
    SHAS2: 077ab3c22b660112d6bb011846e5e00fd474f745687e5e8b723208163a0dc135 process: E:\Programok\Uplay\Ubisoft Game Launcher\UplayWebCore.exe
    SHAS2: 306467d280e99d0616e839278a4db5bed684f002ae284c3678cabb5251459cb3 process: C:\Program Files\Windows Media Player\wmpnetwk.exe
    SHAS2: 3ed1dd9b638122616505e13726c31cfc62a20055011a04831354fb382dea3283 process: E:\Programok\TeamSpeak3\ts3client_win64.exe
    SHAS2: f2ef85f5aba307976d9c649d710b408952089458dde97d4def321df14e46a046 process: C:\Windows\servicing\TrustedInstaller.exe
    SHAS2: 41990851960e6d7c51a3854b7d9d6e01f5bf6a310fda8629f856d0fa68d84dc9 process: C:\Users\pi\AppData\Local\Discord\app-0.0.305\Discord.exe
    SHAS2: 41990851960e6d7c51a3854b7d9d6e01f5bf6a310fda8629f856d0fa68d84dc9 process: C:\Users\pi\AppData\Local\Discord\app-0.0.305\Discord.exe
    SHAS2: 41990851960e6d7c51a3854b7d9d6e01f5bf6a310fda8629f856d0fa68d84dc9 process: C:\Users\pi\AppData\Local\Discord\app-0.0.305\Discord.exe
    SHAS2: 41990851960e6d7c51a3854b7d9d6e01f5bf6a310fda8629f856d0fa68d84dc9 process: C:\Users\pi\AppData\Local\Discord\app-0.0.305\Discord.exe
    SHAS2: 077ab3c22b660112d6bb011846e5e00fd474f745687e5e8b723208163a0dc135 process: E:\Programok\Uplay\Ubisoft Game Launcher\UplayWebCore.exe
    SHAS2: 077ab3c22b660112d6bb011846e5e00fd474f745687e5e8b723208163a0dc135 process: E:\Programok\Uplay\Ubisoft Game Launcher\UplayWebCore.exe
    SHAS2: e39243244e3008ceb36f0f7ab5596851aa718986cce64bb4d7720ccaf94c3842 process: E:\Programok\Uplay\Ubisoft Game Launcher\UbisoftGameLauncher.exe
    SHAS2: 1f80374d8d478a4f7054b86adf0a3b473b29871ae59ba8b124e2b222c3bd6ca3 process: E:\Programok\Uplay\Ubisoft Game Launcher\games\Tom Clancy’s Rainbow Six Siege\RainbowSix_BE.exe
    SHAS2: 93703418d59d5742c49c5bc7efd327bc0e5d693f6bf4c2e0a6fc2b6096a49dba process: C:\Program Files (x86)\Common Files\BattlEye\BEService.exe
    SHAS2: 077ab3c22b660112d6bb011846e5e00fd474f745687e5e8b723208163a0dc135 process: E:\Programok\Uplay\Ubisoft Game Launcher\UplayWebCore.exe
    SHAS2: f34f231d117ccdfebb9cb35c8d6fdfa7051da27fdc1204fccff361fc0b13a0ff process: C:\Windows\system32\wbem\wmiprvse.exe
    SHAS2: 3c002c2cc43981eee18d640152af9e01e94e6996f32ada4fa706525d9ad1f6f6 process: C:\Users\pi\AppData\Local\Temp\Temp14_MossX64.zip\MossX64.exe
    F*-
    (Mon 1) DX9(197) : Each 120 at 2019-11-03 15:00:17 file: 001.JPG- Zip CRC: 1f631c3abb883f7ee9335557337773cd41af39d330fe20fcc86bce57155224ba
    ping:45ms
    SHAS2: 3c002c2cc43981eee18d640152af9e01e94e6996f32ada4fa706525d9ad1f6f6 process: C:\Users\pi\AppData\Local\Temp\Temp14_MossX64.zip\MossX64.exe
    FSHAS2: 5fdcf73191bff9dbb03886755ffcf0bc15849f0e216884a5a8b9bb375fa7c1a5 process: C:\Windows\system32\taskeng.exe
    SHAS2: 355f41865a3ef8fbc464de0cd8078ff940010299893f385ec858b03d8926835e process: C:\Program Files\Common Files\Avast Software\Overseer\Overseer.exe
    SHAS2: 355f41865a3ef8fbc464de0cd8078ff940010299893f385ec858b03d8926835e process: C:\Program Files\Common Files\Avast Software\Overseer\Overseer.exe
    SHAS2: 5fdcf73191bff9dbb03886755ffcf0bc15849f0e216884a5a8b9bb375fa7c1a5 process: C:\Windows\system32\taskeng.exe
    SHAS2: 34c0a5c74e12a32bec981fff9b9ce930ef1c4242f388c1aad769671bc5ecf4b9 process: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe
    SHAS2: 34c0a5c74e12a32bec981fff9b9ce930ef1c4242f388c1aad769671bc5ecf4b9 process: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe
    SHAS2: 34c0a5c74e12a32bec981fff9b9ce930ef1c4242f388c1aad769671bc5ecf4b9 process: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe
    –
    (Mon 1) DX9(162) : Each 120 at 2019-11-03 15:03:20 file: 002.JPG- Zip CRC: ab30ea261eb89e2998164ecde71a696021846c47c5e0f19e18601233948d1ece
    ping:48ms
    (Mon 1) DX9(167) : Each 120 at 2019-11-03 15:05:25 file: 003.JPG- Zip CRC: ab30ea261eb89e2998164ecde71a696021846c47c5e0f19e18601233948d1ece
    ping:56ms
    (Mon 1) DX9(199) : Each 120 at 2019-11-03 15:05:55 file: 004.JPG- Zip CRC: 95de56ec1a4acdbaf07616ac1d503ebbf86e1df2fadf002c1a81cef07caf701d
    ping:54ms

    Monitor stoppped at 2019-11-03 15:05:54
    ping:57ms

    Processes statistics ping:57
    PID Running Time Kernel Time User Time Name
    288 00:00:16:05 00:00:00 00:00:00 smss.exe
    484 00:00:16:01 00:00:00 00:00:00 csrss.exe
    572 00:00:15:59 00:00:00 00:00:00 wininit.exe
    584 00:00:15:59 00:00:09 00:00:00 csrss.exe
    628 00:00:15:59 00:00:01 00:00:00 services.exe
    640 00:00:15:59 00:00:00 00:00:01 lsass.exe
    648 00:00:15:59 00:00:00 00:00:00 lsm.exe
    760 00:00:15:59 00:00:00 00:00:00 winlogon.exe
    848 00:00:15:59 00:00:00 00:00:00 NVDisplay.Container.exe
    960 00:00:15:59 00:00:05 00:00:54 MsMpEng.exe
    1296 00:00:15:58 00:00:01 00:00:02 NVDisplay.Container.exe
    1676 00:00:15:58 00:00:00 00:00:00 spoolsv.exe
    1816 00:00:15:57 00:00:00 00:00:00 armsvc.exe
    1840 00:00:15:57 00:00:00 00:00:00 AppleMobileDeviceService.exe
    1628 00:00:15:53 00:00:00 00:00:00 taskhost.exe
    1944 00:00:15:53 00:00:03 00:00:10 Dwm.exe
    1804 00:00:15:53 00:00:08 00:00:05 Explorer.EXE
    2376 00:00:15:52 00:00:00 00:00:00 RtkNGUI64.exe
    2392 00:00:15:52 00:00:00 00:00:00 msseces.exe
    2424 00:00:15:52 00:00:00 00:00:00 XBoxStat.exe
    2508 00:00:15:52 00:00:00 00:00:00 LCore.exe
    2612 00:00:15:52 00:00:00 00:00:00 iTunesHelper.exe
    2824 00:00:15:47 00:00:00 00:00:00 iusb3mon.exe
    3168 00:00:15:47 00:00:00 00:00:00 jusched.exe
    3200 00:00:15:44 00:00:00 00:00:00 NVIDIA Web Helper.exe
    4032 00:00:15:43 00:01:55 00:00:42 upc.exe
    4152 00:00:15:42 00:00:00 00:00:00 conhost.exe
    4212 00:00:15:27 00:00:00 00:00:00 AsSysCtrlService.exe
    4224 00:00:15:27 00:00:00 00:00:00 mDNSResponder.exe
    4292 00:00:15:27 00:00:00 00:00:00 OfficeClickToRun.exe
    4556 00:00:15:27 00:00:00 00:00:00 WireHelperSvc.exe
    3696 00:00:15:26 00:00:00 00:00:00 LMIGuardianSvc.exe
    4584 00:00:15:26 00:00:00 00:00:00 LogiRegistryService.exe
    4448 00:00:15:26 00:00:00 00:00:00 nvcontainer.exe
    4800 00:00:15:26 00:00:00 00:00:00 PnkBstrA.exe
    4936 00:00:15:26 00:00:00 00:00:00 rundll32.exe
    4948 00:00:15:26 00:00:00 00:00:00 hamachi-2.exe
    1904 00:00:15:26 00:00:00 00:00:00 wmiprvse.exe
    5904 00:00:15:24 00:00:00 00:00:00 SearchIndexer.exe
    5912 00:00:15:24 00:00:01 00:00:02 nvcontainer.exe
    5952 00:00:15:23 00:00:00 00:00:00 iPodService.exe
    6088 00:00:15:23 00:00:00 00:00:00 NisSrv.exe
    6156 00:00:15:23 00:00:00 00:00:00 WUDFHost.exe
    6424 00:00:15:03 00:00:00 00:00:01 UplayWebCore.exe
    7596 00:00:13:23 00:00:00 00:00:00 wmpnetwk.exe
    1648 00:00:12:37 00:00:07 00:00:19 ts3client_win64.exe
    1360 00:00:12:10 00:00:00 00:00:03 UplayWebCore.exe
    2864 00:00:12:10 00:00:02 00:00:43 UplayWebCore.exe
    7340 00:00:11:23 00:00:00 00:00:00 UbisoftGameLauncher.exe
    4304 00:00:11:15 00:00:00 00:00:00 RainbowSix_BE.exe
    4376 00:00:11:14 00:00:14 00:00:09 BEService.exe
    5524 00:00:10:43 00:00:00 00:00:06 UplayWebCore.exe
    8052 00:00:08:31 00:00:01 00:00:00 wmiprvse.exe
    7696 00:00:06:30 00:00:26 00:00:03 MossX64.exe
    6080 00:00:05:13 00:00:00 00:00:00 taskeng.exe
    6332 00:00:03:53 00:00:00 00:00:00 taskeng.exe
    877 keystroke, 72 Patterns found
    Global log CRC: 8d1f27c6feb620f9fad9b72118ecd841496faf3e5fed5e07b45421699f50f985

    November 4, 2019 at 3:52 pm #4774
    ADM_nohope
    Keymaster

    DirectX version is 11.0( )
    OS is 6.1 64 bit Service Pack 1

    => if you still run Winddows 7 or 8 , you have to for ce the game to use DX9 , I have no way to capture DX11 game under those OS
    or think to switch to Windows 10

    November 11, 2019 at 11:00 am #4804
    JohnR
    Moderator

    One player happened the same, he had windows 8 with DX11. So how can he force the game to use dx9? The game is America’s Army

    November 11, 2019 at 12:20 pm #4805
    ADM_nohope
    Keymaster

    https://nohope.eu/faq/

    November 11, 2019 at 12:38 pm #4807
    JohnR
    Moderator

    Thank you 🙂

    November 26, 2019 at 7:04 pm #4880
    JohnR
    Moderator

    And if the player have correct directx and windows 10, which can be the problem of blackscreenshots? Maybe antivirus?

    November 26, 2019 at 10:12 pm #4885
    ADM_nohope
    Keymaster

    no I dont think so , post the log

    November 27, 2019 at 11:33 am #4887
    JohnR
    Moderator

    Here you have the log
    https://www.mediafire.com/file/a3agctj5v1mxhv8/Logfile.log/file

    November 27, 2019 at 5:40 pm #4888
    ADM_nohope
    Keymaster

    Check for threads about “discrete gpu” or attach moss to Intel gpu

    November 27, 2019 at 6:04 pm #4889
    JohnR
    Moderator

    How is attach moss to intel gpu?

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